Professional Communication

Effective communication is the backbone of our collaborative success at Muthusoft Labs. These guidelines help us stay focused while remaining connected.

Mail Privacy & Etiquette

Our communication tools are designed to facilitate professional growth and collaboration.

• Privacy First: Your internal email ID is a professional tool. Please avoid sharing it with external platforms or services unless directly related to your role.
• Clarity: Ensure emails are concise, professional, and have clear subject lines.

Interaction Etiquette

We value each other's time and focus. Following these simple practices helps maintain a productive "flow" state for our team.

Primary Channels

• Use Microsoft Teams or Google Chat (as per your department) for daily updates and queries.
• Prefer asynchronous messages for non-urgent matters.

Meeting & Calling Standards

• Avoid Continuous Calling: If someone is unavailable, please leave a message instead of repeated calls. They will get back to you once they reach a stopping point.
• Emergency Only: Direct calls should be reserved for urgent, time-sensitive issues that cannot wait for a message response.

Tip

Respecting "Deep Work" hours leads to better results for everyone. When in doubt, send a message first!